Refund policy

Condition of Items: Products must be unused and unwashed for hygiene reasons.

Packaging & Tags: Items must be returned with original packaging and tags intact. Products without tags will not be accepted.

Return Request Timeline: Return requests must be raised within 48 hours of receiving the product. Requests beyond this period will not be accepted.

Unboxing Video Requirement: Returns/exchanges without a valid unboxing video will not be processed.

Pickup Timeline: Once approved, the product will be collected within 2–4 days.

Sale Products: Items purchased during sale events are non-refundable.

Damaged/Tampered Packages: If the product is received in poor condition or the packaging is tampered with, kindly refuse delivery and email us at icare.taaramahee@gmail.com with your Order ID. A replacement will be issued at no extra cost.

Shipping Charges: Shipping fees are non-refundable. A flat ₹200 per product applies.

Quality Check: Refunds/exchanges will be processed only after our team completes a quality check of the returned product.

Refund Amount: Refunds will cover only the product cost, excluding shipping charges.

Self-Shipping: If pickup service is unavailable at your location, you may self-ship the product. A maximum of ₹150 INR will be reimbursed as a credit note for reverse shipping.

Refund Mode: For prepaid orders, the refund will be credited back to the original payment source.